Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal data when you use CleanVoice (the “Service”), a voice hosting platform.

1) What we collect

• Account data: name (optional), email, password hash, billing status.
• Voice content you upload: audio files and any titles, descriptions, tags, or artwork you add.
• Usage data: basic logs such as IP address, device/browser info, timestamps, and pages/features used.
• Payment data: we do not store full card numbers; payments are handled by [Payment Processor].
• Support data: messages you send to us and related metadata.

2) How we use data

• Provide, maintain, and improve the Service (hosting, playback, downloads, analytics).
• Create and manage accounts, authenticate users, and prevent fraud/abuse.
• Process subscriptions and billing through our payment provider.
• Communicate with you about service updates, security notices, and support.
• Comply with legal obligations and enforce our Terms.

3) Voice/audio content

Your audio files are stored and served to you and your listeners based on your settings. We do not sell your audio content.

If the Service includes transcription, voice analysis, moderation, or AI features, we will describe those features in-product and identify any third-party providers involved. [If you do not offer these features, remove this paragraph.]

4) Legal bases (if applicable)

Depending on where you live, we may process personal data based on: contract (to provide the Service), legitimate interests (security, improvement), consent (where required), and legal obligations.

5) Sharing

We share data only as needed:

• Service providers (hosting/CDN, storage, email, analytics, payment processing) under contracts.
• Legal: to comply with law, valid requests, or to protect rights, safety, and security.
• Business transfers: if we’re involved in a merger, acquisition, or asset sale.

6) Cookies & analytics

We may use essential cookies for login/session and optional analytics to understand usage. You can control cookies via browser settings, and where required we provide a consent option.

7) Data retention

We keep personal data for as long as needed to provide the Service and for legitimate business/legal reasons. You can delete your account, after which we delete or anonymize data unless we must keep it for legal, security, or billing purposes.

8) Security

We use reasonable technical and organizational measures to protect data (e.g., access controls, encryption in transit, monitoring). No system is 100% secure.

9) Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. To request this, contact: [privacy@yourdomain.com].

10) International transfers

If we transfer data internationally, we use safeguards required by applicable law (e.g., contractual protections).

11) Children

The Service is not intended for children under [13/16]. If you believe a child provided data, contact us so we can delete it.

12) Changes

We may update this policy from time to time. We will post the updated version and revise the “Last updated” date.